At Innovateuedu, we strive to provide you with the best shipping options. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available shipping methods will be displayed at checkout.
2. Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your location. You will see the shipping costs at checkout before you complete your purchase.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Typically, standard shipping takes 5-10 business days, while expedited shipping takes 2-3 business days.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s status.
7. Issues with Delivery
If you experience any issues with your delivery, please contact our customer service team at support@innovateuedu.com for assistance.
